procedure

/prəˈsiʤər/

a particular course of action intended to achieve a result

Chinese meaning: 程序；步骤；手续

The laboratory procedure must be followed precisely to ensure accurate results.

必须严格遵守实验室程序，以确保结果准确。

The company has established a clear procedure for handling customer complaints.

公司建立了处理客户投诉的明确程序。